Policies
Shipping Policy
Last updated November 9, 2026
Goods on Wagick are made or chosen by independent witches and ship from them, not from a Wagick warehouse. Each listing shows its own shipping times and rates. Readings, spells and other services don't ship; they're delivered as proof on your order.
Where we ship
All shops ship within the United States. Some also ship to Canada; the listing says so and shows the rate at checkout. We don't ship elsewhere yet.
When it ships
Each listing shows its processing time, the business days the witch needs to make or pack it (usually 1 to 5). Made-to-order items can take longer and say so. Your order page shows an estimated arrival date.
Shipping costs
Shipping is set by each shop and shown on the listing and at checkout before you pay: a price for the first item and a smaller price for each extra item from the same shop. Items from different shops ship separately and are charged separately. Some listings ship free.
Tracking and delivery
When the witch ships, they add a tracking number and you're notified. Once it arrives, tap "It arrived" on the order. Packages are the witch's responsibility until they're delivered to the address you gave.
Discreet shipping
Turn on discreet shipping in your profile and shops will use a plain box with a neutral return name and no Wagick or witchy branding on the outside. The card statement is neutral too.
Late, lost or damaged
If your order hasn't arrived 7 days after its estimated date, or it arrives damaged, broken or not what you ordered, report a problem from the order within 14 days. Add photos if you can. The witch can resend, refund, or work it out with you; if you can't agree, Wagick decides. You won't be left out of pocket for a package that never arrived or arrived broken. See Refunds & Returns.
Check your address at checkout. If a package is returned because the address was wrong or it wasn't collected, the witch may charge the cost of shipping it again.
Canada: duties and customs
Orders to Canada may be charged import duties, taxes or brokerage fees on delivery. These aren't part of the Wagick price and are paid by the buyer. Delivery can take longer because of customs.
What can't ship
Witches follow USPS and carrier rules. Some things can't be sold or shipped on Wagick at all, like protected feathers and animal parts, ingestibles sold with health claims, or anything flammable beyond what carriers allow. See Prohibited items. Oils, salts and herbs are for external, ritual use only unless the listing clearly says otherwise.