Terms of Service

Who we are

These terms are an agreement between you and Company legal name: to fill in ("Wagick", "we", "us"). They cover the Wagick website and app and everything you do on them. By creating an account, placing an order or opening a shop, you agree to these terms, our Privacy Policy and the policies linked from them.

Who can use Wagick

You must be 18 or older and live in the United States or Canada to use Wagick. Witches who sell must also be able to receive payouts through Stripe. One person, one account, unless we agree otherwise. Keep your password to yourself; you're responsible for what happens on your account.

We're a marketplace

Wagick connects buyers with independent witches, readers and makers. The witch who sells a listing is the one who performs the work or ships the goods, and the sale is between you and them. We run the site, take payment, hold the witch's payout until the work is done, and step in when something goes wrong, but we don't perform services, make goods, or check every claim a witch makes.

Spiritual services and no guarantees

Readings, spells and other services on Wagick are spiritual practices offered for spiritual and entertainment purposes. No outcome is guaranteed. Wagick is a marketplace and does not perform services itself.

• You're paying for the work and the proof of it, not for a result.
• Nothing on Wagick is medical, mental health, legal, financial or other professional advice. Don't use a reading or spell in place of a doctor, therapist, lawyer or financial adviser.
• Witches may not promise outcomes, use fear to sell, or tell you you're cursed to sell you a removal. Report it if one does.

Buying

Each listing says what you get (for example photos, video, written notes or a recording), roughly how long it takes, and for goods, the shipping and returns terms. Those listing terms are part of your agreement with the witch. Answer the witch's questions honestly; they can't do their work without them. Curses and hexes also need you to accept the Curse and Hex Policy at checkout.

Prices, fees and payment

Prices are in US dollars. Buyers pay the listed price, shipping where it applies, any sales tax we're required to collect, and a 3% service fee shown before you pay. Payments are handled by Stripe; we never see or store your full card number.

Witches pay a fee on each sale set by the plan they choose (shown under Sell, Plan, before they sign up for it), and some plans charge a listing fee. Payouts go to the witch's Stripe account once the work is done or the goods are delivered and the order isn't in dispute. Witches are responsible for their own taxes.

Buyer protection and disputes

If a witch doesn't deliver, or sends no proof the work was done within the time on the listing plus 2 days, you get a full refund, including the service fee. If what you got isn't what the listing described, a session is missed, or goods arrive damaged or wrong, report a problem from the order. The witch has 3 days to answer, offer a refund or refund you in full. If you can't agree, ask Wagick to decide; we read both sides and decide within 2 business days, and our decision on the refund is final on Wagick. Details are in Refunds & Returns.

Please use this process before disputing a charge with your bank. Chargebacks filed while a report is open, or after we've refunded you, may lead to the account being suspended.

Selling on Wagick

If you sell on Wagick, you also agree to these rules:

• Be real. Your shop must be you. Only sell work you perform yourself and goods you make or source yourself. No AI-generated readings presented as your own.
• Describe it honestly. Say exactly what the buyer gets and how long it takes. Label crystals as natural or treated, and list materials, allergens and pet-safety for goods. No health claims, no promised results.
• Deliver. Do the work, send the proof through Wagick, and ship goods in the time you list. Answer messages and problem reports.
• Keep it on Wagick. Don't ask buyers to pay, message or meet off the site. Don't use buyers' details for anything but their order.
• Follow the law where you and your buyers are, including sales tax, product safety and shipping rules, and the Prohibited items list.
• Payments through Stripe. Payouts use Stripe Connect, and you agree to the Stripe Connected Account Agreement. We can hold payouts for open disputes and take back refunds a decision requires.
• You may decline any request, and you may close your shop at any time after finishing your open orders.

Rules for everyone

Don't harass, threaten or scam anyone; don't post hateful, sexual or violent content; don't use Wagick to target anyone under 18; don't collect or share anyone's private details; don't copy other people's work or photos; don't try to break, scrape or overload the site; and don't break the law. The Curse and Hex Policy and Prohibited items list spell out what's not allowed.

Your content

You own what you post: photos, listings, reviews, messages and proof. You give Wagick a worldwide, non-exclusive, royalty-free licence to host, show, resize and share it to run and promote Wagick (for example showing your listing in search results or in a post about new shops). The licence ends when you delete the content, except where it's already been shared or we need to keep it for an order, dispute or the law. Only post what you have the right to post. See Copyright & takedowns if someone has copied your work.

Reviews must be about a real order and your honest experience. We don't remove reviews for being negative, but we remove ones that break these rules.

Live sessions and streams

Live readings and streams run between the witch's and viewer's devices. Wagick doesn't record them, but anyone in a session could, so don't share anything you wouldn't want saved. Tips and stream-menu purchases are payments to the witch and follow the same buyer protection rules where a service is promised. Pay-per-minute sessions charge for the minutes used, shown before you start.

Suspending or closing accounts

You can close your account at any time from your profile or by contacting us. We may remove listings, hold payouts, or suspend or close accounts that break these terms or put people at risk, and we'll tell you why unless the law or safety stops us. Open orders still have to be finished or refunded.

Disclaimers

Wagick is provided "as is". To the extent the law allows, we don't promise the site will always be available or error-free, and we make no promise about any witch, service, good or outcome beyond what these terms say.

Limits on our liability

To the extent the law allows, Wagick isn't liable for indirect, incidental or consequential losses, and our total liability to you for any claim is limited to the greater of what you paid Wagick in the 12 months before the claim or $100. Some places don't allow these limits, so they may not apply to you. Nothing here limits rights you have under consumer protection law.

Disagreements and governing law

Talk to us first: most problems are fixed by writing to us. These terms are governed by the laws of State: to fill in, without regard to conflict of law rules. Either of us may bring a claim in small claims court; otherwise, claims go to the state or federal courts in State: to fill in.

Changes to these terms

We'll update these terms as Wagick grows. If a change matters, we'll tell you by email or on the site at least 14 days before it takes effect. Using Wagick after that means you accept the new terms.

Contact

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